Privacy Policy

At Sunily, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.sunily.co, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit Sunily.co, we may collect certain information about you, including:

Personal Information

Information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Order history

  • Customer support communications

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Website usage data

  • Referral URLs

  • Cookies and tracking information

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Personalize your shopping experience

  • Send promotional emails and marketing communications (where permitted by law)

  • Comply with legal obligations

3. Order Processing and Payments

When you make a purchase, payment information is processed securely through trusted third-party payment providers.

Sunily does not directly store complete credit card information on our servers.

Payment processors may collect and process information according to their own privacy policies.

4. Cookies and Tracking Technologies

Sunily uses cookies and similar technologies to improve website functionality and user experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Measure advertising effectiveness

  • Personalize content and offers

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Marketing Communications

If you subscribe to our newsletter or provide your email address, we may send:

  • Promotional offers

  • Product announcements

  • Special discounts

  • Marketing updates

You may unsubscribe at any time by clicking the "unsubscribe" link included in our emails or by contacting us.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Order fulfillment providers

  • Customer support platforms

  • Analytics providers

  • Advertising and marketing partners

These providers are permitted to use your information only as necessary to perform services on our behalf.

7. Third-Party Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Data portability

  • Withdrawal of consent for marketing communications

To exercise any applicable rights, please contact us using the information below.

11. Children's Privacy

Sunily does not knowingly collect personal information from individuals under the age of 13.

If we become aware that personal information has been collected from a child without parental consent, we will take reasonable steps to delete such information.

12. International Users

If you access Sunily.co from outside the country where our services are operated, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

By using our website, you consent to such transfers.

13. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information about how your personal information is collected, used, and disclosed.

To submit a privacy-related request, please contact us using the information provided below.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of Sunily.co following any changes constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Sunily

Website: www.sunily.co

Email: help@sunily.co